Refund Policy

Effective October 14, 2026

Free time

FREE for FIVE minutes are free and have no refund value.

Purchased minute packs

• All minute pack purchases are final. Purchased minutes are non-refundable, whether used or unused, except where a refund is required by law.
• Free daily time is always used before purchased minutes, and purchased minutes do not expire while your account and the service remain open.
• There are no full or partial refunds for used or unused minutes, and no refunds when an account is deleted or the service closes.
• We may, at our discretion, refund duplicate charges or billing errors.
• If we issue a refund, the minutes from that purchase are removed from your account.

Billing problems

If you see a charge you don't recognize or a purchase that did not add minutes, email INFO@MICROWORLD.SPACE from your account email with the purchase date and amount, and we will look into it.

Chargebacks

Please contact us first; we can usually fix problems faster than a bank dispute. If a payment is disputed with your card issuer, the minutes from that purchase are removed while the dispute is open, and we may suspend accounts involved in repeated or abusive chargebacks. If a dispute is resolved in our favor, the minutes can be restored on request.

Your legal rights

This policy does not limit any refund rights you have under the law where you live.